- Accepts Etsy gift cards
One necklace featuring a raw natural black tourmaline crystal, that has been set in a handmade artistic sculptural silver alloy solder setting, hanging from a gunmetal plated brass chain.
Chain is adjustable between about 16" - 19" long, with a lobster clasp and a mother of pearl crescent moon charm.
Pendants each hang between approximately 1.1" - 1.5" long, including the bails.
You will receive one of the exact items pictured, selected at random.
Those ordering inside the US: Please purchase shipping insurance during checkout to ensure you will be refunded by USPS in the event your item is lost or damaged during shipment. We are not responsible for lost or damaged items. Most orders will ship out of the studio within 7 business days, but can occasionally take up to 2 weeks during holidays, vacations, or when experiencing a high volume of orders. Please check the "ANNOUNCEMENT" section at the top of our homepage to see if we are experiencing delays - if no delays are posted at the time of ordering, your order will ship within 7 business days as usual. We don't offer expedited shipping at this time. Large orders, pieces with alterations, and oversized home decor items may require up to 2 weeks to ship. Your order will be shipped via USPS first class mail. A tracking or customs number will be provided at the time of shipment. Domestic orders will *usually* be delivered within a week after shipping. Oversized items may take up to 2 weeks for delivery.
INTERNATIONAL ORDERS can take anywhere between 2-8 weeks after shipment for delivery. You will be responsible for paying any customs fees for international orders. We are not responsible for lost, damaged, or delayed packages shipped internationally, and any lost, damaged, or delayed packages are not eligible for a refund or replacement. We are unable to insure international shipments at this time (due to the cost of shipping, not by our choice). If there is a problem with your shipment, you must contact your local post office and file a claim. The US postal service does not allow us to file claims for international shipments.
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
ALL SALES ARE FINAL.
We list dimensions, sizes and photos for the items we sell in each listing. We do not accept returns in the event the buyer failed to verify sizes. We do not issue refunds to buyers that threaten to leave negative feedback in order to obtain free merchandise (etsy considers this "extortion" and it is prohibited for buyers to participate in it - we will report you to protect other artists on etsy). Buyers who leave negative feedback (3 stars or less, or deemed rude, inappropriate, or unfair for another reason) will not be allowed to order from us in the future. Buyers who are unhappy for whatever reason with their purchase have 48 hrs from the date of delivery to ship their returns back to us. Returned merchandise may be subject to a 10% service fee, which will be deducted from your reimbursement. Returns must be postmarked with a new fresh tracking or customs number. All returns must be packaged with bubble wrap and/or protected in the same manner they arrived in, they must be fully insured by USPS at the time of shipment. All shipping costs are the responsibility of the buyer and shipping fees will not be refunded once an item has shipped. Returns that do not have proper postage, tracking, and insurance will not be accepted and refunds will not be issued.
We do not offer exchanges at this time. Lost or damaged items will be refunded by USPS in the event they occur, only if the buyer has purchased insurance, and it will be the buyers responsibility to file a claim.
COMBINED SHIPPING: If you place an order, it hasn't shipped yet, and later decide you want to add an item for combined shipping, please place your second order with a "note to the seller" during checkout requesting we combine shipment. After your order(s) ship, we will reimburse shipping overages. Combined shipping orders close to or over $100 will be insured automatically, the cost of which will be deducted from your reimbursement. Please note that we do charge a small packaging/handling fee that is calculated into the shipping costs you are charged, and etsy does charge a % for credit card processing of shipping charges which is money you pay that we never see, so what you pay will almost always cost a bit more than the actual rates set by USPS. Additionally, we pay out of pocket for all packing materials, supplies, and gas so we follow our shipping fees as set by etsy. If you notice some items have a higher shipping fee, that is likely due to it's size, weight, or value (we require shipping insurance for all orders near or over $100, the cost of which will calculate in your cart).
BROKEN PIECES: We do not replace jewelry if you lost or broke it due to mistreatment after receiving it. Our sculptural solder pendants and jewelry are made to last, with the clasp and jump rings securely soldered shut, so you shouldn't have trouble with them. If our handmade setting does break due to our manufacturing error, we will gladly repair it for you at no cost - though you will be required to pay to ship the item back to us. If it breaks due to mistreatment, we *may* be able to repair for a reasonable cost. If you're a US customer and your chain or clasp breaks within the first 3 months, we will repair, replace, or credit you for a repair at a local jewelers which we will discuss in the event this happens. If your chain breaks after 3 months, we will offer you a replacement at a very reasonable price (usually $5, sometimes $10 if there are no handmade beaded accents). Your crystal should only ever break if it is dropped, crushed, or smacked into a hard object. Please note that crystals are fragile and have survived for thousands of years, so please treat them with care. Unfortunately, we cannot replace crystals as each is unique. If you are an international customer, please note we are not responsible for items lost or damaged when shipping internationally. We ship internationally regularly, we rarely experience any problems. We are unable to insure international orders and therefore cannot be held responsible for items once they leave our possession. If your piece is less than a couple of months old and requires a repair, we urge you to visit a local jewelry repair shop for an estimate before contacting us. Minor repairs such as a clasp or jump ring replacement should cost no more than a couple of dollars, which will be reimbursed to you after you submit a copy of the receipt for repair to us. If you would prefer we perform the repair, you will be asked to pay for re-shipment to you once the repair is complete. The current cost to ship any of our items internationally from the US starts around $15, and may be higher depending on the size and weight of your item. If your chain breaks and you require a new one, we can either include it for free with your next order, or we will require you to pay for shipment. Handmade, sterling silver, and beaded chains will not be replaced. Broken handmade beaded chains can be easily repaired in most cases at a local jewelry repair shop, please contact us with questions in the event they need repair.
We only use genuine gemstones and crystals in our pieces. Some items may be altered, such as "aura" crystals, opalite, brightly colored quartz that do not state "natural" in the title or description, all of which are never natural, anywhere you may find them for sale.
Since we use a lot of natural stones, please understand nearly every piece has some inclusions, irregularities, and/or chips both natural and from mining. We try to design our pieces to hide the less pretty flaws and show off the best parts. We never use severely damaged or flawed pieces in our designs.
If you require a 100% flawless crystal, please look elsewhere as we do not work with fine jewelers grade gems.
We prefer natural, perfectly imperfect crystals.
We are not currently offering holds, reserves, payment plan options or custom orders for our pieces.
We want to be fair and treat our customers equally, so our items are available to the public at the same time and price, to everyone until they sell. We receive numerous requests for pieces we have not made or sold out of. We want to give buyers who check in often an opportunity to score designs they've been eyeing.
We receive numerous requests for additional photos every day. At this time, we aren't able to accommodate these requests. We're a small business with no hired staff and we work here 6-7 days/week. Hopefully we will be able to expand soon. Thank you for understanding.
WE DON'T RESPOND TO MESSAGES ASKING FOR DISCOUNTS.
We're a tax-paying legit business, our prices are set. We've been in business for years and know our prices are competitive. Most quality designers charge around the same price points as we do or more.
We have occasional flash sales! Follow us on social media to be notified. Links are in the "About" section of our homepage.
We give discounts and promo codes at our own discretion to customers who frequently order from us and give consistent good feedback. In order to be considered, please leave feedback for EACH ITEM you purchase - not just one review for many items. Once you've spent a certain amount and given fairly regular feedback, we'll decide when to surprise you with a code.
Most adjustments can be done easily at no extra cost. Please note that if you request a custom size or adjustment, the piece will be considered final sale and will not be returnable or refundable.
Necklaces with standard, simple chain can be shortened or lengthened, just leave me a note during checkout with your desired length. Necklaces with custom beaded chain can be shortened, but may be subject to additional cost for additional length, so message me PRIOR to ordering.
The length selected for our necklaces was chosen to best compliment the way the pendant lays on the body. For that reason, we do not recommend changing the length more than a few inches.
We only have access to the size ring & bracelet bands listed at the moment.
If an item isn't listed in our shop, it sold. We don't have a back stock of items unlisted.
Due to our current workload, we aren't taking custom orders.
We have over 1,500 unique designs that we've sold on etsy alone. We work every day, please allow 1-12 months for pieces to be "restocked" if similar crystals are available. Prices are subject to change as the wholesale cost of gems and materials fluctuates. One-of-a-kind items, as most of our designs are, may never be restocked. Please browse our shop and check back often, as we regularly add new pieces. If you find something you love, we don't recommend waiting long as we have no knowledge or control over buyers, and some pieces sell very quickly, even the same day they're listed.
We are unable to accept wholesale orders for now and the foreseeable future as we have been experiencing a high workload for quite some time.
We NEVER sell items listed in our etsy shop at wholesale cost - a great deal of time is involved in photographing, writing the descriptions, dimensions, and we pay thousands of dollars every year in etsy listing fees, transaction, credit card processing, and advertising fees which negate our ability to offer deep discounts on listed items.
We do not offer gift wrapping or an option to include a card at this time. We may consider offering this service in the future, the cost of which will start at around $10 for the first item, $5 for each additional item, and the cost will start around $20/item for certain large/oversized pieces. If you require gift wrap and are OK with these prices, please contact us PRIOR to ordering to see if we are able to accommodate your request. Fees will not be refunded if wrapping is torn, dirtied, or damaged during shipment.
All orders will be shipped without an invoice - your receipt will be emailed to you.
All items will arrive in small black gift pouches, except for some oversized items that won't fit.
Our gunmetal chain used in most necklaces has not been reported to cause skin discoloration. Our sculptural solder jewelry should not discolor your skin. Sometimes a small amount of the black patina may rub off onto your skin the first time or two you wear it, but it's temporary & should wash off easily. Sterling silver jewelry shouldn't discolor your skin, except for occasional excess patina as with the solder jewelry.
Any copper jewelry may discolor your skin. It does not have this effect on everyone, so we recommend trying to wear a piece of copper jewelry for awhile before purchasing here if you are concerned.
Please review our policies for broken pieces and returns under our "SHOP POLICIES" section on our home page.
Please contact us THROUGH ETSY. We aren't able to respond to messages throughout social media platforms. We prefer communication through etsy so there is a record of our communication in the event an issue arrises.
We respond to messages during normal business hours, Mon-Fri 9-5(ish). We may reply to messages during off hours, but often will not check messages in the evening or on weekends. We also may not check messages during work days when we're working in the studio or we're busy shipping orders.
Please allow 48 hours for a response to your message. We receive MANY every day. If you do not receive a response, it is likely because your question is answered in the listing description or in our FAQ here.